In-branch Appointments for Member Services and Loans

Members can request appointments for in-branch assistance with new and existing accounts and loans. Drive-through service is available at all branches.

 Appointments are available for all usual services like:

  • New accounts
  • New loans
  • Existing account assistance
  • Existing loan assistance
  • Debit card assistance
  • Safe deposit box access
  • Coin machine


Branch services availability:

Branch Appointments Drive Through Lobby Service
Frankford Loans Only  
Oak Cliff Loans Only  


How to request an appointment:

We remain committed to the safety of our employees and Members. We require touchless temperature screening and facial coverings at all times for anyone visiting a branch. We'll limit the number of Members and staff in the branch at one time to practice safe distancing. Along with frequent sanitizing throughout the day, we've also installed plastic screens at each location.


As a reminder, we have other easy and convenient ways to do business with us:


Member Service Center 
Monday - Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 6:00 PM

Lending Center
Monday - Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM