Appointments
In-branch Appointments for Member Services, Loans and Insurance
Anyone can request appointment for in-branch assistance with new and existing accounts and loans.
We recommend appointments for speedier service. Walk ins are welcome.
You can make an appointment for services like:
- New accounts
- New loans
- Existing account assistance
- Existing loan assistance
- Insurance assistance
How to request an appointment:
- Call (214) 515-0100 during business hours. In the second menu, press 3.
- Complete this form.
- Email us at appointments@citycu.org
What to bring to your appointment:
- A valid (unexpired) picture ID (e.g., driver's license or passport)
- Proof of current address (if different than on ID)
- For new accounts, we require a $5 minimum deposit for membership and $25 for checking
- For insurance, bring your current Declarations page
| Branch | Appointments | Drive Through | Lobby Service |
|---|---|---|---|
| Duncanville | |||
| Ferguson | |||
| Gainesville | |||
| Sherman | |||
| Waxahachie |
As a reminder, we have other easy and convenient ways to do business with us:
Lending Center
Monday-Thursday, 8am-5pm
Friday, 8am-6pm