ATM Locations
Surcharge-Free ATM Networks
Click on one of our partner ATM networks to locate thousands of surcharge-free ATMs nationwide.
ATM withdrawal limit for your City CU debit card is $800 per day with a maximum of 10 withdrawals per 24-hour period at any ATM, not just City CU ATMs.
Click here to learn about ATM security.
Lost/Stolen Debit Card:
Available 24/7
(214) 515-0100
(833) 252-5769
Card Management
You can do all kinds of things with your debit and credit cards in our app. Learn more.
Reset your PIN
You can change your PIN in our mobile app. Select Cards in the bottom nav bar, then select your debit card and select Set PIN in the Manage Card section.
Alternately, you can call (800) 992-3808 or visit a branch.
Going out of town soon?
We monitor debit and credit card usage for fraud. If we see a transaction out of your normal spending pattern, we may put a hold on your account. If you plan to travel, tap the Cards icon in the mobile app to set a Travel Plan.