- City CU recommends basic safety precautions when using an ATM or night deposit facility.
- Prepare for ATM transactons prior to approaching the ATM or night deposit facility.
- Retain your receipts. Do not lend your debit card to anyone and do not leave your card or any
other documents at the ATM or night deposit facility.
- Treat your debit card the same as cash and keep it in a secure location.
- Keep your PIN secret and memorize it. Do not give anyone information regarding your card or
PIN over the phone.
- When using an ATM, place your body in a position to prevent others from observing your PIN
when entered.
- At any ATM or night deposit facility, look out for any suspicious activity near the facility
and make sure all approaches to the facility are well lit.
- Conceal cash received from the ATM to the best of your ability and count it after you have
left the ATM.
- If anyone offers assistance while you are at an ATM, do not accept it. If you have started a
transaction, consider canceling the transaction and leaving the ATM location.
- If the ATM card reader or keypad seems to have been tampered with, do not insert your
card.
- Compare your receipts with your monthly statement and notify us immediately if you suspect
that an error or unauthorized transaction has occurred.
- In the case of a lost or stolen debit card, please contact City CU immediately at (214)
515-0100.
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