Contact Us

City CU Financial Service Center
Local: (214) 515-0100
Toll Free: (888) 324-2328

Hours of Operation
Monday – Friday 8:00 AM – 6:00 PM
Saturday 9:00 AM – 1:00 PM


eBranch Services

Live Chat

Hours of Operation
Monday – Friday 8:00 AM – 6:00 PM
Saturday 9:00 AM – 1:00 PM


Gainesville Branch
406 N. Grand Ave.
Gainesville, TX 76240
(940) 665-0981

Lobby
Monday – Thursday 9:00 AM – 4:00 PM
Friday 8:00 AM – 5:00 PM

Drive Thru
Monday – Thursday 8:00 AM – 4:00 PM
Friday 8:00 AM – 5:00 PM


Sherman Branch
401 W. Wilson Ave.
Sherman, TX 75090
(214) 319-4564

Lobby
Monday – Thursday 9:00 AM – 4:00 PM
Friday 8:00 AM – 5:00 PM

Drive Thru
Monday – Thursday 8:00 AM – 4:00 PM
Friday 8:00 AM – 5:00 PM


EasyTeller Automated Phone System
Available 24/7
Local: (214) 515-0100
Toll Free: (888) 324-2328
Special Note: Follow the prompts


City CU Real Estate Department
Local: (214) 515-0100
CU Members Mortgage: (800) 607-3474


Lost or Stolen EMV Debit MasterCard®
After Business Hours
Toll Free: (888) 324-2328
Local: (214) 515-0100


Lost or Stolen Credit Card
After Business Hours
Toll Free: (888) 305-1063


To contact us you can email us at members@citycu.org, or fill out and submit this form:
(Please avoid using account information on this form.)

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