FAQs

I can’t access my online banking account.

How does City CU’s overdraft protection work?

Why doesn’t my City CU debit card work?

How do I make a mobile deposit?

Why does online banking sometimes require a security code?

What can I do at a Shared Branch location?

How do I make a City CU loan payment online?

How do I add someone to or remove someone from my account?

What are my daily debit card spending limits?

How do I reorder checks?

Why do I need to contact City CU when I’m going out of town?

How can I make a transfer?

What’s the advantage of Advantage Checking?

Do I have to visit a City CU ATM to avoid ATM surcharge fees?

Why hasn’t my Direct Deposit posted?