Letter from the President


Picture of Sharon Moore, President and CEO of City Credit Union

Budding trees and flowers blooming…you know it’s spring in north Texas when pollen covers your car and we’re all suffering from allergies! After the long, cold and rainy winter, I’d rather be sneezing than shivering!

Besides the warmer weather and start of baseball season, let’s talk about more good news.

City CU recently opened its doors to Rockwall and Kaufman counties. While we don’t yet have a physical branch there, anyone who lives, works, worships or attends school in these counties can take advantage of our competitive loan rates, low fees and with the convenience of our online banking and mobile app. City CU makes it easy to manage your finances…and saves you a trip to a branch!

You probably heard that the Federal Reserve recently raised interest rates – but we haven’t raised our loan rates…yet. If you’re thinking about a new car or truck, now is the time to apply for a loan. City CU offers rates from 1.99% and a fast and simple online application. We’ll get you a quick decision and even help you negotiate with the dealer!

On the other hand, the good news about the Fed raising rates is we have great deposit rates. (We really do…compare our CD and IRA rates with other financial institutions.) If you want to invest your tax refund, plan for your retirement or earn more interest on money you have somewhere else, we can help!

Our efforts to inspire good in our communities are continuing in 2018. Last month, City CU Associates and Members collected shoes and socks for Buckner International’s Shoes for Orphan Souls to help foster children in our communities. In April, we’re practicing small acts of kindness – a friendly wave, a kind smile or a few words of appreciation can make the difference in all our lives. Will you join us?

As always, thank you for being part of the City CU family – happy spring!


Picture of Sharon Moore, President and CEO of City Credit Union

It’s February…finally! I’m over the post-holidays feeling and the cold weather…and ready for spring training and warmer days!

The Letter from the President took a few months off (on vacation in Mexico, I think), so let’s catch up on what’s going on at City CU.

First, City CU is expanding in North Texas. We’re excited to announce that now anyone who lives, works, worships or attends school in Rockwall county – and soon, Kaufman county – can open an account and take advantage of our low loan rates and competitive deposit rates.

And, while we won’t immediately have a branch in either county – that’s OK! With City CU’s online banking and mobile app, our Members can manage their accounts from anywhere. You can deposit a check from your phone, pay bills, transfer funds and view your statement (are you still paying for a paper statement? If so, click here to enroll in eStatements). And, if you’re looking for a new car, our online loan application takes only minutes to complete and we provide quick approval. With all these convenient options, you don’t need to make the drive to a branch!

Speaking of, did you know you can use your City CU debit card at other ATMs…and not pay a fee? We’re part of the CO-OP network which provides thousands of surcharge-free ATMs nationwide. In North Texas, you can conveniently get cash at any 7-11 ATM. Another reason to save the drive to a branch!

City CU is always looking for Advisory Directors to be a part of our strategic growth and direction. If you want to be part of a business in your community, here are a few details:

  • Volunteer position
  • Initially an advisory position with opportunity to be elected to Board of Directors
  • Time commitment includes monthly Board meeting, some committee work, annual planning and governance sessions
  • Requires a high-level, broad-based, and strategic focus

If you’re interested, complete the application on our website.

Finally, City CU celebrated our 75th Anniversary last year by beginning the practice of Random Acts of Kindness. Our Members and Associates generously donated to North Texas Food Bank, Operation Kindness, Austin Street Center, Buckner International and other organizations in the Dallas, Ellis, Grayson and Cooke county communities. In 2018, we’re continuing our Random Acts of Kindness at City CU – and asking others to join us. So, give a friendly wave to the motorist who let you in or offer to put up the grocery cart for a fellow shopper…it doesn’t have to cost anything to show kindness to others. We all can make a difference.

I wish you all a great month!

Sharon Moore
President & CEO


Picture of Sharon Moore, President and CEO of City Credit Union

In Texas, we welcome the fall with football games, feasts, the State Fair of Texas and cooler weather. At City Credit Union, we welcome the fall by celebrating our Members with Member Appreciation Day and International Credit Union Day- a day dedicated to demonstrate that “Dreams Thrive Here.” Thanks to a cooperative of loyal Members like you, we can offer low rates and high-interest deposit accounts. Sounds to me like there’s a lot to celebrate! Join our fall festivities on Thursday, October 19, from 10AM – 4PM.

Talking about the State Fair of Texas reminds me of all the fun rides, fried food and competitive games. Thankfully, at City CU we have the tools to get you ready for all those upcoming expenses. Visit our education page for helpful links, worksheets, calculators and more. Before you test your strength on the High Striker, test your saving skills:

  • Create a budget. Get your kids to help and make this a teaching opportunity on money
  • Save on admission. Visit the State Fair on $4 admission days. Bring 4 can goods and get a $4 discount on admission. Click here for other State Fair discounts.
  • Ride DART. Saves you gas, money and time.
  • Plan ahead and take advantage of free shows, exhibits and concerts.

Things like your credit score and driving history affect your insurance rates, so it’s a good idea to revisit your policies – and what you’re paying for them – every few years. We now offer auto, homeowners, renters, motorcycle, boat, RV and pet insurance through a number of well-known insurance companies. Our dedicated insurance agent can review your existing policy and find you the best coverage, rate and deductible.


In the fall the streets seem to be quieter and the air cooler – there’s just no better time to cruise than now. With City CU’s AskAuto® app, you can get pre-approved in minutes, choose a vehicle, compare prices and get on the road in your new vehicle. Start cruising now with City CU’s AskAuto app.

Learn more about the AskAuto app here.

This month, City CU will be collecting coats, sweaters and blankets for Austin Street Center and other family shelters in Cooke, Ellis, and Grayson County. Collections will be located in all our branches or you can donate directly to the shelter of your choice, knowing that you’re making a difference with the families living in those shelters.

Learn more about this month’s charitable organizations here.

Let’s turn a new leaf together, happy fall!

Sharon Moore
President & CEO


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