Identity Theft - Know Your Rights

Identity theft continues to be an increasing problem in the United States. People who experience identity theft can take months or longer to fix the damage to their finances and credit. While laws help victims to minimize the monetary strain and anxiety, preventing identity theft in the first place is key.

ATM Safety and You

For most people, ATMs have become an important part of everyday life.  Just as you would take precautions with any financial matter, especially in public places, common sense guidelines can keep you, your money and your financial information safe when using an ATM. 

How Awesome is City CU's Mobile App?

It’s not because we have free mobile deposits…or because our app shows real-time balances… or because you get 24/7 access to your accounts. City CU’s Mobile App is awesome because we now have Touch ID®. Touch ID® enables you to use fingerprint authentication as a secure way to log into online banking without having to enter a password. (Mobile devices must support fingerprint authentication.)

For more information, visit our Mobile Banking page.

Protecting Your Mobile Device

Using a mobile device to conduct financial business with City CU has become increasingly popular with our members. While we continue to maintain a secure environment for your important banking information, here are some ways to track your finances on-the-go:

Protect Yourself from Holiday Hackers

It’s that time of year again and City CU wants to make sure you are doing all you can to protect your finances and identity. Here are a few tips to help you avoid “Holiday Hackers!”

File your taxes with TurboTax!

Tax season will be here before you know it. So why not use TurboTax and receive a discount? Prepare your return online with TurboTax and receive the following benefits:

  • Discounts on TurboTax Federal products
  • Extra help for deductions to maximize your refund
  • Access to prior TurboTax Online returns
  • And more!

See what TurboTax and City CU can do for you!

Click Here

Dollars and Sense Newsletter - Fall 2016

The Fall 2016 edition of City CU’s Dollars and Sense Newsletter is now available. Please click one of the buttons below to get started reading the latest information and highlights on what’s new for City CU.

Web Version: Click Here

Download a copy: Click Here

Is Your Contact Information Current?

Are you planning a move into a new home? Have you recently changed your phone number or email address? If so, let us know!

Keeping your personal information up-to-date on your City CU accounts is very important. Not only does it allow us to keep in touch with you about any issues with your account but it also provides you with an extra layer of security to help reduce the risk of identity theft.

City CU will often notify our Members about important conversions, upgrades, and other changes by mail or email so it’s important that this information is always up-to-date and correct.

When we have the correct mailing address on your account, you’ll also receive your new credit or debit card safely and securely come renewal time!

City CU offers several convenient and secure ways for you to update your information.

  • Speak with a City CU Associate through Live Chat
  • Send a secured message through your City CU online account.
  • Call our Financial Service Center at (214) 515-0100.

We’ll verify your identity and make sure your information is updated.