Is your password strong enough?
Tips for strong passwords
- Passwords should be random and not based on personal information. (Everyone knows your dog's name, even cyberthieves.)
- Use 12, 15 or 25 characters or a passphrase.
- Include uppercase and lowercase letters.
- Include at least two special characters in your password, like @ or %.
- Avoid sequential numbers or patterns, like 123 or 246.
- Use a unique password for each account, rather than the same one for multiple accounts.
- If available, use a password generator to create a random (and likely stronger) password.
- Change your password often.
Going Out of Town Soon?
We monitor debit and credit card usage for fraud. If we see a transaction out of your normal spending pattern, we may put a hold on your account. If you plan to travel, tap the Cards icon in the mobile app to set a Travel Plan.
Lost or Stolen Debit Card
Available 24/7
(214) 515-0100
(833) 252-5769
Lost or Stolen Credit Card
Available 24/7
(214) 515-0100
(888) 305-1063