Skip to main content

Security Center

Security Center

While we can’t control data breaches or identity theft, we can protect ourselves from fraud. Thieves continue to find bigger and bolder ways to steal personal information. Educate yourself on types of fraud and popular scams by reading the below.

City CU will never contact you via phone call, text or email to ask for your account information. Never give your account login or password info to anyone.

Contact Us 

Going Out of Town Soon?

We monitor debit and credit card usage for fraud. If we see a transaction out of your normal spending pattern, we may put a hold on your account. If you plan to travel, tap the Cards icon in the mobile app to set a Travel Plan.

 

Lost or Stolen Debit Card

Available 24/7
(214) 515-0100
(833) 252-5769

 

Lost or Stolen Credit Card

Available 24/7
(214) 515-0100
(888) 305-1063

How can we help you today?