Appointments
In-branch Appointments for Member Services and Loans
Members can request appointments for in-branch assistance with new and existing accounts and loans. Drive-through service is available at all branches.
Appointments are available for all usual services like:
- New accounts
- New loans
- Existing account assistance
- Existing loan assistance
- Debit card assistance
- Safe deposit box access
- Coin machine
| Branch | Appointments | Drive Through | Lobby Service |
|---|---|---|---|
| Duncanville | |||
| Ferguson | |||
| Frankford | Temporarily closed | Temporarily closed | |
| Gainesville | |||
| Oak Cliff | Loans Only | ||
| Sherman | |||
| Waxahachie |
How to request an appointment:
- For Duncanville, Ferguson, Sherman and Waxahachie, click here.
- For Oak Cliff, click here.
- Email us at appointments@citycu.org
We remain committed to the safety of our employees and Members. We require facial coverings at all times for anyone visiting a branch. We'll limit the number of Members and staff in the branch at one time to practice safe distancing. Along with frequent sanitizing throughout the day, we've also installed plastic screens at each location.