Contact Us
Electronic Branch
Local: (214) 515-0100
Toll Free: (888) 324-2328
Email: members@citycu.org
Monday – Thursday, 8am – 5pm
Friday, 8am – 6pm
Call and chat volume peaks during mornings, lunchtime hours and Mondays.
Other Member Services
Routing Number
311079050
Lending Center – New Loans
(214) 515-0100
(888) 324-2328
Monday –Thursday, 8am – 5pm
Friday, 8am – 6pm
Real Estate Department
(214) 515-1975 or realestate@citycu.org
EasyTeller Automated Phone System Available 24/7
(214) 320-2111
(888)
324-2328
Mailing Address
7474 Ferguson Road, Dallas, TX 75228
Card Services
Lost or Stolen Debit Card
Available 24/7
(214) 515-0100
(888)
324-2328
Lost or Stolen Credit Card
Available 24/7
(214) 515-0100
(888)
305-1063
Going Out of Town Soon? We monitor debit and credit card usage for fraud. If we see a transaction out of your normal spending pattern, we may put a hold on your account. If you plan to travel, contact us so we may note your account.