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Contact Us

Electronic Branch

Local: (214) 515-0100
Toll Free: (888) 324-2328
Email: members@citycu.org

Monday – Thursday, 8am – 5pm
Friday, 8am – 6pm

Call and chat volume peaks during mornings, lunchtime hours and Mondays.

Make an Appointment 

Live Chat 

 

Other Member Services

Routing Number
311079050

Lending Center – New Loans
(214) 515-0100
(888) 324-2328

Monday –Thursday, 8am – 5pm
Friday, 8am – 6pm

Real Estate Department
(214) 515-1975 or realestate@citycu.org

EasyTeller Automated Phone System Available 24/7
(214) 320-2111
(888) 324-2328

Mailing Address
7474 Ferguson Road                    Dallas, TX 75228-6543

Frequently Asked Questions 

 

Card Services

Lost or Stolen Debit Card
Available 24/7
(214) 515-0100
(888) 324-2328

Lost or Stolen Credit Card
Available 24/7
(214) 515-0100
(888) 305-1063

ATM Locator

Going Out of Town Soon? We monitor debit and credit card usage for fraud. If we see a transaction out of your normal spending pattern, we may put a hold on your account. If you plan to travel, contact us so we may note your account.

 

How can we help you today?