Proof of Insurance
Here's how to verify your insurance coverage.
Your loan agreement requires you to maintain comprehensive and collision coverage on your vehicle for the term of your loan. We
require you to provide documentation that you've obtained acceptable insurance coverage as outlined in
the loan agreement.
Your insurance provider needs to list City CU as the lienholder exactly like this:
City Credit Union
8344 East R.L. Thornton Fwy., Suite 400
Dallas TX 75228
Please provide your Declarations page with the below items included in it:
- Full collateral description, including the VIN - confirm both are correct
- Comprehensive and collision coverage (deductible cannot exceed $1,000)
- Primary borrower OR co-borrower listed as driver (one person on loan must be listed)
- Current effective and expiration dates of the coverage
- We require your insurance Declarations page as proof of insurance. We do not accept insurance ID cards or binders as proof.
Here's how to submit your Declarations page:
- Scan QR code on the letter you received from ESA and follow the prompts.
- Upload your Declarations page at https://wehaveinsurance.com
- You'll need the Reference ID number listed on ESA Letter, zip code and Declaration page.
- Fax to (866) 266-7898.
If you have additional questions, call ESA at (770) 979-1354 ext. 2305 or (800) 635-5142 ext. 2305.